We’re Hiring – Process & Workflow Coordinator

We’re looking for a highly motivated individual to effectively run and drive brand attributes throughout the following elements of our business:
 Procurement
 Purchasing of Engineering parts/Infrastructure
 Building Infrastructure Management
 Stock control
 Build for new equipment
 First Response communication with Clients for Support and new equipment
 Workshop Management
 ISO 9001 Quality Management
 Effective Customer Service Management
 Workflows and Procedures

A full clean driving licenses is a must you should experience in the following areas:

It is critical that the successful candidate understands the vision of the company. As such, it would work well for someone who has operational experience in leading technology transformation in a related field.
Operational experience of technology in the related fields is a must.
Any specific knowledge of the yachting and/or shipping industry is also an important requirement (due to some of our largest customers).
Demonstrable procurement, build processes, stock control, and working to deadlines are important.
Demonstrable Workflow experience.
Demonstrable Workshop Improvement and Management.
Demonstrable experience in operations process improvement.
We are a small entrepreneurial business so somebody with experience of running their own business would be beneficial.

The ideal candidate would demonstrate the following desirable attributes:
• Able to demonstrate a professional, organised and structured approach to the Workshop and build process
• Keeps processing and documents achievement of such
• Strong Customer Service (Verbal and written)
• The candidate should have a strong person orientation, display genuine empathy, be approachable, easy to talk to, patient and kind.
• Adheres to priorities and deadlines and uses time effectively to complete tasks.
• Highly committed to customer satisfaction and operational excellence.
• The candidate must be bold enough to convince others of the virtues and rewards of putting others’ needs before our own.

How to apply:
Interested candidates should submit their cv with a covering letter explaining why they feel they are interested in the Industry that Itex operates in and send to alysonhl@itex.im